HOVERAir Shipping Policy: Delivery Times, Costs & Regional Product Variations

Hey there, fellow sky enthusiasts and drone aficionados! 🌟
We know you're just as excited as we are to get your hands on the latest HOVERAir flying camera. Whether you're a seasoned pro or a newbie ready to capture the world from above, we've got you covered. 
 
Let's break down our shipping policies with a sprinkle of fun and a dash of clarity, so you can focus on what really matters—making unforgettable memories. 🎯
 
 

 

📌 Important – Products & bundles vary by region

 
Field Value
Rule name Generic products will vary by region
Applies to All HOVERAir products, including bundles / kits
Example The exact bundle composition, colors, or included accessories may differ between regions
Why To comply with local regulations, power adapters, and market preferences

✅ This means: even if a bundle looks similar across countries, the actual included items might be slightly different. We do not flag every single regional difference (e.g., “Aqua”) separately – instead, we encourage you to check your local product page before ordering.

 

 

🌍Global Shipping Policy

Where we ship:
Canada, Switzerland, Norway, Malaysia

Carrier:

  • Canada → Amazon Logistics
  • Switzerland, Norway, Malaysia → DHL

Processing time: 1–2 business days (weekends & holidays excluded)

Shipping time (after dispatch):

  • Canada: 2–5 business days
  • Switzerland, Norway: 11–15 business days
  • Malaysia: 5–7 business days

Free shipping: Orders over $99 USD

Currency note:
All transactions on our Global site are in USD. No local currency conversion at checkout.

Tips:

  • ✅ Double‑check your shipping address – we cannot replace lost packages due to address errors.
  • 📧 Tracking updates will be sent to your email.
  • ❌ Cancel ASAP. Once shipped, we cannot stop the order.
 

🇺🇸 U.S. Shipping Policy

Where we ship:
USA (excluding Alaska, Hawaii, Puerto Rico, and other remote areas)

Carrier: FedEx / USPS

Processing time: 1–2 business days

Shipping time: 2–5 business days

Free shipping: Orders over $99

Expedited shipping:
Available for extra fee. Please contact support@hoverair.com.
⚠️ Expedited shipping cost is non‑refundable if you later request a refund for the order. Expedited service cannot be added after order placement.

Same tips as above on address, tracking, and cancellation.

 

🇪🇺 EU Shipping Policy

Where we ship:
European Union (Germany, Spain, Italy, France, Portugal, etc.)
Not available for Switzerland / Norway from EU site – use Global site.

Carrier: DHLW, Spanish Post/GLS, BRT, GLS, DPD

Processing time: 1–2 business days

Shipping time: 2–14 business days (varies by country)

Free shipping: Orders over €99

Temporarily unavailable regions (EU):
Malta, Cyprus, Greece, Andorra, Liechtenstein, Serbia, and certain islands.

 

🇬🇧 UK Shipping Policy

Where we ship: United Kingdom

Carrier: SPD (Small Parcel Delivery)

Processing time: 1–2 days

Shipping time: 3–7 business days

Free shipping: Orders over £99

 

🛒 Shipping Costs – Quick table

 
Country / Region

 

Price range

 Shipping cost
Germany, Spain Mainland, Italy Mainland, France, Portugal, Slovakia, Denmark, Poland, Czech Rep., Finland, Latvia, Bulgaria, Lithuania, Croatia, Romania, Netherlands, Austria, Belgium, Slovenia, Estonia, Luxembourg, Hungary, Ireland, Sweden, Monaco 0–€99 €5
Spain Outer Islands, Italy Outer Islands Over €99 Free
United Kingdom 0–£99 £5
United Kingdom Over ÂŁ99 Free

 

❓ 6. Common questions

Q: Do your bundles vary by region?
A: Yes. Generic products will vary by region, and that includes our bundles/sets. You won’t see every single variation (like a specific “Aqua” edition) called out in this policy – but always check your local product page.

Q: Can I change my shipping address after ordering?
A: Only before the order is processed (within 1 business day). After that, no.

Q: What if my package is lost?
A: We will help if the address was correct and tracking shows delivery issues. Incorrect addresses are your responsibility.

Q: Do you ship to Switzerland or Norway from the EU site?
A: No. Please use our Global site (USD).

 

 

🆘 Need help?

Contact our customer service: support@hoverair.com
We reply within 1–2 business days.

Happy flying and see you in the skies! 🚀
Share your adventures with #HOVERAir 📸✈️