Keep Your HOVERAir Soaring: A Guide to DIY and Mail-In Repairs🛠️📸

Hey there, HOVERAir enthusiasts! 🚀

Updated
Hey there, HOVERAir enthusiasts! 🚀
We know how much you cherish your HOVERAir flying camera, and we're here to ensure it stays in top shape. Whether you're a DIY aficionado or prefer to let the experts handle it, we've got you covered with our After-Sales Component Repair Guide. Let's dive in and see how you can keep your flying camera soaring high!
 

DIY Repairs: The Fun Part 🛠️

First up, let’s talk about the components you can fix all by yourself. It’s like a fun little project, and you get to save some bucks too! Here’s what you can tackle on your own:

 

Product
Components
Warranty Period
Service Method
Related image
Repair kit
（ *Note: The Repair Kit includes replacement parts for the lower protective frame and propellers only (customer self-installation). Upper frame parts are not sold separately — if damaged, please contact us to arrange a Service Center return for professional repair; out-of-warranty damage may incur repair charges.*)
Propellers
No Warranty
Customer self-installation
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The Lower Protective Frame
 
No Warranty
Customer self-installation
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Cosmetic parts or External parts
Lens Cover
No Warranty
Replacement parts available for a fee
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The Left Casing Of The Gimbal
No Warranty
Replacement parts available for a fee
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Powercase
Charging Port C2 Adapter
No Warranty
Replacement parts available for a fee
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L-Shaped Spanner
 
No Warranty
Replacement parts available for a fee
 
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Shoulder Strap
No Warranty
Replacement parts available for a fee
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JoyStick (*Note: The accessories listed in the table are detachable parts associated with the JoyStick and do not include the JoyStick itself.*)
Precision Control Knob - Long Version
No Warranty
Replacement parts available for a fee
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Precision Control Knob - Short Version
No Warranty
Replacement parts available for a fee
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C to C Charging Cable
No Warranty
Replacement parts available for a fee
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C to Lightning Charging Cable
No Warranty
Replacement parts available for a fee
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Beacon  (*Note: The accessories listed in the table are detachable parts associated with the Beacon and do not include the Beacon itself.*)
Magnetic Charging Cable
No Warranty
Replacement parts available for a fee
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3-Way Button
No Warranty
Replacement parts available for a fee
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5-Way Button
No Warranty
Replacement parts available for a fee
 
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Mail-In Repairs: When to Call in the Pros 📬

Sometimes, it’s best to leave it to the experts. Here’s a list of components that require a bit more TLC and should be sent to our service center:
 
Product
Components
Warranty Period
Service Method
Camera
Gimbal
12 Months
Customer Mail-In
Main Board
12 Months
Customer Mail-In
ESC Board
12 Months
Customer Mail-In
Battery
Battery
12 Months with less than 200 cycles
Customer Mail-In
Charging Hub
Cosmetic Parts
No Warranty
Customer Mail-In
Main Board
12 Months
Customer Mail-In

 

Important Tips to Keep in Mind 📝

  • Warranty: If you disassemble any parts that are under warranty, you might void the warranty. So, if it’s covered, let us handle it!
  • DIY Kits: Make sure to follow the instructions carefully when using DIY kits. It’s like a puzzle, and we know you’ve got this!
  • Mail-In Service: When mailing in your device, pack it securely and include all necessary information. We’ll send you detailed instructions to make it easy.

Ready to Get Started?

Whether you’re diving into a DIY project or sending your device to us, we’re here to support you every step of the way. If you have any questions, don’t hesitate to reach out. Happy fixing! 🚀
Stay tuned for more tips and tricks to keep your HOVERAir flying camera in the best shape possible. Happy flying! 🎈